Our Purpose, Vision & Values
Purpose
To make it easy for more and more people to discover the power of the mountains.
Vision
That everyone’s healthier and happier for experiencing the mountains.
Values
Keeping it positive, Always discovering, Being humble and Doing what’s right
Keeping It Positive
Keeping it positive is about taking on challenges pragmatically and without fear of failure.
Always Discovering
It’s about being curious. Asking the questions no one else thought to ask. It’s about finding smarter, less obvious ways of doing things and thinking outside the box. We want to make sure we’re always learning and improving.
Being Humble
We welcome ideas and suggestions from anyone in the business. We don’t let ego get in the way of decision making. By being humble we can be confident without being arrogant.
Doing What’s Right
It’s about taking the time to do what’s right for our colleagues and our customers, We go about our business with a moral compass. Ensuring we take the time to think and challenge ourselves to do what’s right, before acting.
Why You’ll Love Working at Heidi
Why You’ll Love Working at Heidi
Heidi Holiday Discounts
£1,000 credit per year for every employee to spend on a Heidi holiday (yup, you read that right!)
5-10% family and friends discount on holidays booked through Heidi
Parental Leave
Primary care giver - 52 weeks, including 12 weeks full pay and 12 weeks half pay
Secondary care giver - up to 26 weeks, including 4 weeks full pay and 2 weeks half pay
Adoption - 52 weeks, including 12 weeks full pay
Flexible Working
Hybrid working that fits your lifestyle and commitments*
£300 work from home budget
*these arrangements vary from team to team, so check each individual JD for details
Time Off
25 days annual leave + 8 bank holidays in the UK
4 “Me Days” a year
Health & Wellbeing
Private healthcare with Vitality from day 1
Enhanced compassionate leave
Community
Monthly Heidi Days, our company get together
Monthly Budget for team socials
A Glimpse into Our Team
Our Journey So Far…
2018
After trialling their business idea for a full ski season alongside their day jobs, Heidi’s founders - brothers Marcus and Alexander Blunt - booked a room in London to flesh out their business plan. On that fateful day, it only went and snowed in London! They quit their jobs there and then, and decided to launch Ski Zoom.
2019
After starting out in Marcus's loft, they soon moved to their first office in Bristol, where the flourishing business grew to 9 people. But then…
2020
Covid struck! Customers stopped travelling, so things became very uncertain. The team used this time to build out the product, innovate, and improve our service, ready for when things began moving again.
2021 - 2024
Two office moves later, we continued to grow our team - from 30, to 40, to 50 people - whilst evolving our offering. We rebranded as Heidi and saw our revenue grow to £43 million turnover in 2024.
2024
We successfully raised £5.6 million investment from Mercia Ventures, Active Partners and private investors. This funding is being used to expand our products, improve our processes, and scale our team - all of which is building us to become the number one ski tour operator in the UK.
What our employees say about us
Best culture for a very exciting company that is always growing and fully supporting hard working staff. Can't beat this place!
March ‘25
I've felt so at home and welcome at the offices since the day I joined and as a regular WFH employee I don't feel 'remote'. I really like the open, collaborative atmosphere and the monthly Heidi day is my favourite.
Oct ‘24
Heidi has one of the healthiest, most collaborative company cultures I have ever worked in. We work hard but smart, we have fun, and - in my experience - everyone is respectful of one another. I feel valued as an employee for my experience, expertise and performance at Heidi. Thank you :)
Sept ‘24
Since being at Heidi I have had the opportunity to work in 3 different departments which is just awesome. This is something that I know isn't available in any of my friend’s jobs and something I am very grateful for and it has helped build my skill set and developed my mind to look at aspects in different ways!
Sept ‘24
All managers and colleagues are extremely supportive
FEB ‘24
Good work never seems to go without some sort of acknowledgement which has been really motivating
OCT ‘24
I enjoy what I do, I regularly challenge myself and I see the effect of my work within the team, which is great!
MARCH ‘24
I am constantly praised for having good months in sales, positives reviews on TrustPilot & just generally good work. This is something I think Heidi are fantastic at!
AUG ‘24
Sounds simple, but having the trust to just get on with my job and work in a way that suits me is amazing.
OCT ‘24
There's a reason I have been here for nearly 6 years, I can't recommend Heidi enough as a workplace/job.
MAR ‘24
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Booked a last minute Heidi ski package. My Booking section was great keeping us updated with everything in one place. Vouchers came quickly for our extras. Maps to show clearly where our accommodation was & where we needed to go for extras. The night before our departure The Alps were hit with a massive snow storm ‘Storm of the Century’ resorts closed down for the day, roads blocked by fallen trees & power out in some areas. Heidi were easily contactable all day while we struggled to return to the airport. They quickly re-arranged transfers, sorted airport hotels and new flights. First class service.
Rona Boyne
April 19, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
From start to finish, everything worked. the person I spoke to initially was very helpful, the package offered ticked all out boxes, all the information was clear, we got regular contact about things like flight check on, the accommodation was great and we had a great holiday. would absolutely recommend and will use again.
Sally Anderson
April 21, 2025
Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.
Lee James
April 22, 2025
A very easy way to book a holiday at the best price with the highest standards. Thank you
Chris
April 21, 2025
It was exactly as it should be, which is increasingly rare these days - and deserving of a 5* rating. All the information we needed was in one place - nothing more, nothing less - and every aspect of the itinerary happened exactly as described.
Rajcoomar-Hadden
April 21, 2025
Everything was very smooth and well done. Managed to change our accommodation after booking as suited us better. Well done, thanks! We had a great time
David Boulton
April 21, 2025
We booked a short ski trip over Easter weekend and the website was very easy to navigate. Heidi really pulled through when we faced an unexpected night in Bourg when the road to Val d’Isere was closed due to weather. Heidi called us to check we had made it to resort (we hadn’t) and we told them we were more than likely not going to. Within the hour they had called us back having secured us a hotel for the night should the road to resort remain closed. Fortunately it re-opened and we made it to resort but it was nice to know Heidi were on the other end of the phone and there to support us. My only criticism would be we were picked up from resort at 11am for a 6pm flight after stating on the booking it would be 1pm pick up. This meant we arrived at the airport with +4 hours to kill and it would have been nice to stay in resort a little longer. Otherwise thank you and will book again!
Alexandra Deol
April 17, 2025
First time using Heidi, very impressed. Booked a last minute ski trip, website easy to use, gave lots of accommodation and flight options. Once booked, all communications and paperwork very clear. Extremely helpful when I'd made an error in my booking.
Matthew Tinker
April 15, 2025
Great choice of accommodation and flights. Lewis was very friendly and helpful when I rang with a query. Really good that you can choose the number of nights and are not restricted to a week as with many companies. We’ll definitely use Heidi again.
Tracey F
April 14, 2025
Hiring at Heidi
We are committed to creating an inclusive environment that celebrates the diversity of our staff whilst enabling them to do the best work of their careers. This includes making sure that all of our People processes are equitable. All candidates will be considered, without attention to ethnicity, religion, sexual orientation, gender, family or parental status, national origin, veteran, neurodiversity or disability status.
Our People Team is intent on creating a culture of inclusive hiring. We want all of our interviewees to be set up for success - and we look forward to meeting you!